September 08, 2018

How to Fly with a Portable Oxygen Concentrator 

Flying with a Portable Oxygen Concentrator can be a confusing and intimidating thought. Some questions you have maybe...
  • How do I transport my Oxygen Concentrator
  • How much Oxygen do I need?
  • How many batteries do I need?
  • How do I check my Oxygen Machine on to the flight?
  • What airlines accept Oxygen Concentrators?
  • Where do I put my Oxygen Concentrator?
  • What is the best Oxygen Concentrator to use?
  • What Oxygen Concentrators are allowed on a plane?
  • How do you check an Oxygen Concentrator through TSA?
With the help of this guide, we will answer the most frequetnly asked questions in hope to get you prepared for your flight.

Doctor Involvement:

Before your trip, discuss your oxygen needs with your Doctor. Do you need pulse flow or continuous flow? How many Liters Per Minute? Do you need  a humidifier bottle? Once you have discussed these points, make sure to obtain your prescription. You will need this in order to purchase or rent a Portable Oygen Concentrator for your trip. While it is not FAA mandated that you present your prescription, individual airlines may require it. It is a good idea to keep it handy while you are traveling. Here is a link to the official FAA documentation outlining the specific requirements of a POC being used for travel on a commercial airline

Download FAA Guideline


What Oxygen Concentrators are approved?

As of 08-23-18 here is a comprehensive list of all FAA approved POC machines

Airsep Portable Oxygen Concentrators

  • AirSep Focus
  • AirSep Freestyle
  • AirSep Freestyle 5
  • AirSep Lifestyle

Applied

  • OxyGo
  • OxyGo FIT

Devilbiss / Drive Portable Oxygen Concentrators

  • DeVilbiss iGo

Inogen Portable Oxygen Concentrators

  • Inogen One
  • Inogen One G2
  • Inogen One G3
  • Inogen One G4

InovaLabs / Resmed Portable Oxygen Concentrators

  • Lifechoice
  • Lifechoice ActivOx
  • Lifechoice ActivOx Pro
  • Lifechoice ActivOx 4L

Invacare Portable Oxygen Concentrators

  • Invacare Mobile Platinum
  • Invacare XPO2
  • Invacare Solo 2

O2 Concepts Portable Oxygen Concentrators

  • Oxlife Independence

Oxus Portable Oxygen Concentrators

  • Oxus

Respironics Portable Oxygen Concentrators

  • Respironcis SimplyGo
  • Respironcis SimplyGo Mini

SeQual / Caire Portable Oxygen Concentrators

  • SeQual Eclipse
  • SeQual Eclipse 3
  • SeQual Eclipse 5
  • SeQual eQuinox
  • SeQual Saros

Precision Medical Portable Oxygen Concentrators

  • EasyPulse 3
  • EasyPulse 5

What Oxygen Concentrator do I need?

Now that you have your prescription, and it tells you if you need Pulse or Continuous flow, we can choose an appropriate machine for your needs. Pulse-only machines tend to be smaller and lighter Portable Concentrators. They are designed to deliver oxygen based off 20 breaths per minute. They do not need to work as much as a machine operating at continuous flow. Therefore they are smaller, more compact, and generally use much less battery. Pulse dose machines can weigh between 2 pounds up to about 7 or 8 pounds. The more LPM you need, the larger the Oxygen Concentrator will be. Continuous flow Portable Oxygen Concentrators typically do Pulse Flow as well. They start around 10 pounds and go up to 18 pounds. They have a travel cart, so you do not always have to carry them. You can pull them behind you like a piece of luggage.

Battery Requirements

Since you have picked out the machine you would like, it is time to calculate how much battery you need. It is an FAA requirement that you have 150% of battery life compared to flight time. For instance, if you have a 4 hour flight, you will need to add an extra 2 hours worth of battery time as a safety cushion. This way if you are unable to take off right away, or are not able to land right away, you will have extra battery life to accommodate for these delays. Keep in mind, if you fly First or Business class, you may have access to a certain power port which would allow you to be able to plug your POC into the planes power supply. You will need an Airline Power Cord adapter to do this.

Lets do some math. Say you need 2LPM on Pulse, and you choose the InovaLabs Activox portable. The built in, internal battery should last about 6 hours on this setting. Your flight is 4 hours long. You should have adequate battery capacity for this flight. Now lets say you need 3LPM on Pulse. The Activox is rated at 5 hours. Your flight is 6 hours. This means you need a total of 9 hours worth of battery for this flight. You will need to purchase the external battery option and have it fully charged up when you board the plane to be safe to fly.

Where should you store your Portable Oxygen Concentrator?

While in flight, it is best to stow your POC under the seat in front of you. Make sure you have a long enough cannula to reach your nose comfortably. Most cannulas come in a standard 7 foot length. Since POC's are generally pretty small and compact, they are also designed to fit under the seat in front of you, while still allowing ample airflow around the machine so it can operate properly. If you have extra tubing or supplies, make sure it is all stowed away safely. You need to keep safety in mind, and make sure there is no trip hazard for you or any other passengers as they move about the cabin. Please note that oxygen users are not supposed to sit in an emergency exit isle. If you are seated in one, please consult a flight attendant to see if you can be moved.

Pre-Flight Preparation

Nobody enjoys it, but part of boarding a plane is now being subject to TSA screenings of all your belongings. The following tips were taken from the TSA blog site found here:

TSA Guidelines

When traveling with portable oxygen, the first thing travelers should do is contact their airline. Not all airlines allow the use of portable oxygen concentrators, so that’s a very important first step. Travelers should also check with the manufacturer to determine whether their specific oxygen concentrator is approved for in-flight use.

Here’s what passengers can expect when traveling with portable oxygen through TSA checkpoints:

  • If a passenger can disconnect from his or her portable oxygen, it’s recommended that the passenger check the equipment as checked baggage whenever possible. This makes the screening process simpler for all involved.
  • Passengers who can disconnect are able to be screened using imaging technology or walk-through metal detectors.
  • If a passenger cannot disconnect, or chooses not to be screened by imaging technology or a walk-through metal detector, he or she will be screened using a pat-down procedure instead. A pat-down procedure is also used to resolve any alarms from a metal detector or anomalies identified by imaging technology.
  • If a passenger is bringing his or her portable oxygen concentrator in carry-on baggage, the equipment will either undergo X-ray screening or inspection. If the passenger’s respiratory equipment cannot be X-rayed and an inspection is done, it also will be tested for traces of explosives. If explosive material is detected, the passenger will have to under undergo additional screening.
  • Passengers are encouraged to consult with their doctors to determine whether they can safely disconnect during screening. It is important for a passenger to inform the officer conducting the screening whether he or she can disconnect before the screening process begins. If an officer insists that you disconnect, please request to speak with a supervisor or manager.

It may speed up the security screening if you can temporarily disconnect from your POC until the screening is completed.

Whenever possible it is a great idea to always plug your POC into the wall outlets in your airline terminal. This will insure maximum battery charge once you board the plane.

Individual Airline Requirements:

As of August 2018, here are some of the guidelines for these individual airlines. As always, it is suggested that you call your airline ahead of your flight to make sure you have everything you need!

 FIND YOUR AIRLINE:


Alaskan Airlines Allegiant Airlines

American AirlinesDelta Airlines

Frontier AirlinesHawaiian Airlines

JetBlue AirlinesSouthwest Airlines

Spirit AirlinesUnited Airlines

Alaskan Airlines
https://www.alaskaair.com/content/travel-info/accessible-services/specialservices-oxygen

Your POC may be identified by the manufacturer using part numbers, model numbers or kit numbers. Your POC may have been sold individually or in a kit. The kit part numbers may be different than the actual POC name and model number that is included in the kit.

At Alaska, we identify the name and model of the actual POC that has been approved by the FAA. Please use the identification from the label attached directly to the POC when identifying if your POC is approved for use in flight.

We accept the following oxygen concentrating devices on domestic and international flights:

AirSep models

  • Focus
  • Freestyle
  • Freestyle 5
  • Lifestyle

Delphi RS-00400
DeVilbiss Healthcare iGo
Inogen models

  • One
  • One G2
  • One G3

Inova Labs models (Also known as International Biophysics)

  • LifeChoice
  • LifeChoice Activox

Invacare Corporation models

  • SOLO 2
  • XPO2

Oxlife Independence Oxygen Concentrator
Oxus RS-00400
Precision Medical EasyPulse
Respironics models

  • EverGo
  • SimplyGo

SeQual models

  • Eclipse
  • eQuinox (Model 4000)
  • Oxywell (Model 4000)
  • SAROS - Saros is too large to fit under the seat for use onboard. This model may be transported in the cabin as an assistive device and stowed in the overhead compartment.

Must be seated in window seats only for use inflight on 737 aircraft.

VBOX Trooper

You may use a POC not listed above, provided it has a permanent label with a statement printed in red lettering indicating it has met the FAA criteria.

Example of messaging: "The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft"

Other POC brands and models may be carried in the cabin with the batteries removed, if they meet the carry-on size and weight requirements.

Portable oxygen concentrator service may be arranged for Alaska Airlines flight numbers 001-1999, 2000-2999 and 3300-3499 only. For service on any codeshare or subcontractor flights, please contact the operating carrier directly.

While it is not necessary to provide advance notice that you will be using a POC, we strongly recommend 48 hours advance notice. Letting us know in advance will generally result in a smoother trip. Once your travel plans are confirmed, please call our dedicated accessible services line at 1-800-503-0101 so we may document that you will be using your approved POC during your flight.

You are required to provide (rented or owned) an approved POC, and know how to use it. We do not provide this equipment or provide instruction for its use.

You must bring an ample supply of fully charged batteries to power your POC for no less than 150% of the duration of the flight and ground connection time for unanticipated delays. Electrical power ports may be available on some flights but must not be depended upon to power the device, and they are not a substitute for fully charged batteries.

You must ensure that all extra batteries are properly protected from short-circuiting by having recessed battery terminals or by packaging the batteries so they do not contact metal objects, including the terminals of other batteries.

For questions regarding POC usage, please call our dedicated accessible services line at 1-800-503-0101 for assistance.

You may use an FAA-approved POC during all phases of travel including taxi, take-off, and landing as long as it remains stowed under seat in front of you. You may plug it into the aircraft electrical power plug; however, you must have spare batteries in your possession in the event your seat has an inoperable power plug or you are aboard an aircraft without power.

Since your POC must be stored underneath the seat in front of yours, you may not occupy a bulkhead or emergency exit row.

If you are using a POC, you must have a signed statement from your doctor on the doctor's letterhead. Your doctor can draft his/her own letter but we recommend using our physician's consent form (PDF file is 49k).

Prior to boarding, you must present a completed physician's consent form or signed statement to an agent at the boarding gate.

The physician's consent form must verify:

  • That you are able to operate the POC, as well as recognize and respond appropriately to its alarm.
  • In which phases of the flight that the POC use is necessary (taxi, take-off, in-flight, landing).
  • The maximum flow rate corresponding to the pressure in the cabin under normal operating conditions (cabins are pressurized to an altitude of 8,000 feet).

You must keep the physician's consent form on your person at all times during your journey. The physician's consent form must be updated whenever your health changes in such a way that affects your fitness to fly with supplemental oxygen.



Allegiant Air

https://www.allegiantair.com/passengers-special-needs

Battery powered mobility devices (wheelchairs/scooters, etc.) will be checked at no additional charge at the ticket counter or gate and transported if the cargo compartment is large enough and if all federal HAZMAT safety regulations are satisfied.

Additionally, it is recommended that all removable parts (i.e., cushions, arm or leg rests, and side guards) be stowed in an overhead bin or under a seat if the parts fit and also meet all FAA safety requirements for onboard stowage.

In some situations, it will be necessary to remove the battery from the passenger’s wheelchair or other mobility device, and to package it separately:

  • Any spillable battery contained in a wheelchair that cannot be loaded, stowed, and secured and unloaded in an upright position
  • Any battery that is not securely attached to a wheelchair
  • Proper labeling of battery cables and/or providing detailed disconnection and reconnection directions will assist ground personnel at the departure or destination city to easily disconnect/reconnect the battery to the wheelchair/scooter.

Wet Cell (Spillable) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a wet cell (spillable) battery, it can be carried as checked baggage, provided:

  • Visual inspection reveals no obvious defects
  • Battery is securely attached to the mobility device
  • Battery housing provides protection from damage
  • Terminals are protected from short circuits
  • Battery cables disconnected, unless protected from accidental activation
  • Loaded, stowed, secured and unloaded in an upright position

When it is not possible to store in an upright position, the battery will be removed, placed in a protective battery box, as required by federal HAZMAT safety regulations, and loaded into the cargo compartment of the aircraft at no additional charge.

Dry Cell (Non-Spillable) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a non-spillable (gel cell, absorbed electrolyte) battery or a dry cell sealed battery, it can be carried as checked baggage, provided:

  • Visual inspection reveals no obvious defects
  • Has an effective means of preventing accidental activation, such as:
    • Key turned to “Off” and removed
    • On / Off Switch in the “Off” position
    • Turning a kill switch
    • Removing a power arm
  • Battery is securely attached to the wheelchair or mobility aid
  • Battery housing provides protection from damage

If these criteria cannot be met the following must occur:

  • Cables disconnected
  • Protected from short-circuiting (by placement in original retail packaging or otherwise insulating the terminal e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch)
  • Removal of battery from device

Lithium-Ion (Li-ion) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a lithium-ion (Li-ion) battery, Allegiant personnel must be able to determine that the battery is approved for transportation and must meet specific criteria, such as:

  • Have a means of preventing accidental activation (key turned to “off” and removed, on/off switch in the “off” position, etc.) or possible short-circuiting
  • Show no signs of any defects
  • Securely attached to the mobility aid
  • Labeled, or provide documentation showing the battery has been proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part lll, Sub-section 38.3

For mobility aids where the lithium-ion battery is installed as an essential part of the device, there is no watt hour limit for the battery

If your device is specifically designed to allow its battery to be easily removed (i.e. a collapsible scooter, etc.), the battery must be:

  • Carried onboard to be stowed in the cabin
  • Protected from short-circuiting (by placement in original retail packaging or otherwise insulating the terminal e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch)
  • Labeled, or provide documentation showing the battery has been proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part lll, Sub-section 38.3

Passengers are allowed to transport two (2) spare batteries less than 100 watt hour ( Wh) each in carry-on baggage

Lithium Metal (non-rechargeable lithium) Batteries

If your wheelchair or other battery-powered mobility aid is powered by a lithium metal battery, it is forbidden for travel in these devices.

Notify an agent at the ticket counter or at the gate that you are traveling with an FAA approved POC or other medical device at least 45 minutes prior to scheduled departure. Prior to boarding, an Allegiant agent will verify the POC or other medical device to ensure safe stowage onboard the aircraft. Medical devices travel free of charge, if they are self-contained and not comingled with personal items. Although pre-boarding is not required, we strongly recommend passengers pre-board to allow extra time to safely stow your device.

How do I make a reservation for a passenger who requires Portable Oxygen?

At the time the reservation is made, please inform the Reservations Agent or indicate online your intended use of a ventilator, respirator, CPAP machine, or Portable Oxygen Concentrator (POC). To add your POC or other device to an existing reservation, please visit our Manage Travel tab on our website. If you are traveling within 48 hours, please contact our Customer Care team. If you have any questions regarding travel with your device, please contact us.

 Is there a fee to carry aboard a Portable Oxygen Concentrator or medical assistive device?

In accordance with DOT guidelines, there is no fee to transport medical equipment for passenger use.

Per the Department of Transportation (DOT):

"The limit of one carry-on bag and one personal bag (e.g., purse or briefcase) for each traveler does not apply to medical supplies and/or assistive devices (including service animals and their equipment). Passengers with disabilities generally may carry medical equipment, medications, and assistive devices on board the aircraft.

What are the rules for traveling with a respiratory device?

The portable oxygen concentrator must not interfere with the electrical, navigation or communication equipment on the aircraft on which the device is to be used. The POC may only be used in its battery-operated mode. Allegiant does not have electrical outlets onboard for commercial product use:
       

During movement of the aircraft on the surface, takeoff, and landing, the portable oxygen concentrator must:

  • Be stowed under the seat in front of the user so that it does not block the aisle or the entry into the row (window seat only)
  • If it is to be operated by the user, be used only at a seat location that does not restrict any passenger's access to, or use of, any required emergency or regular exit, or the aisle(s) in the passenger compartment
  • Persons using a portable oxygen concentrator are not permitted to sit in an exit row or bulkhead
  • When the "Fasten Seat Belt" sign is turned off, passengers operating their portable oxygen concentrator may continue to operate it while moving about the cabin.

The user of the portable oxygen concentrator must comply with the following conditions to use the device onboard the aircraft:

  • The user must be capable of hearing the unit's alarms, seeing the alarm light indicators, and have the ability to take the appropriate action in response to the various caution and warning alarms and alarm light indicators, or be traveling with someone who is capable of performing those functions;
  • The user must ensure the portable oxygen concentrator is free of oil, grease or other petroleum products, is in good condition, and free from damage or other signs of excessive wear or abuse;
  • The user must inform Allegiant that he or she intends to use a portable oxygen concentrator onboard the aircraft.
  • Only lotions or salves that are oxygen-approved may be used by persons using the portable oxygen concentrator device.
  • The user must carry on the flight a sufficient number of batteries to power the device for the duration of the oxygen use, including a conservative estimate of any unanticipated delays
  • The user must ensure that all batteries carried onboard the aircraft in carry-on baggage are protected from short circuit and are packaged in a manner that protects them from physical damage
  • When a battery-powered portable oxygen concentrator is carried onboard the aircraft as carry-on baggage and is not intended to be used during the flight, the battery must be removed and packaged separately unless the Concentrator contains at least two effective features to prevent accidental operation during transport.

Which type of respiratory assistance devices are approved for use onboard any Allegiant flight?

Approved POC devices include:

  • AirSep Focus
  • AirSep Freestyle
  • AirSep Freestyle 5
  • AirSep Lifestyle
  • DeVilbiss / Drive iGo
  • Inogen One
  • Inogen One G2
  • Inogen One G3
  • Inova Labs LifeChoice Activox
  • Inova Labs LifeChoice,
  • Invacare Solo2
  • Invacare XPO2
  • Oxlife’s Independence Oxygen Concentrator
  • Oxus, Inc. RS-00400, also known as: EVO Central Air (Delphi RS-00400)
  • Oxywell Oxygen System model 4000
  • Precision Medical EasyPulse
  • Respironics Evergo
  • Respironics Simply Go
  • SeQual Eclipse
  • SeQual eQuinox Oxygen System model 4000
  • SeQual SAROS
  • VBOX, Inc. Trooper


American Airlines
https://www.aa.com/i18n/travel-info/special-assistance/mobility-and-medical-devices.jsp

Carry-on devices

Mobility and medical devices don’t count toward carry-on limits. If space is limited, the device doesn’t fit in the cabin or if it isn’t required during the flight, it may need to be checked.

During your flight, you can only use portable oxygen concentrators (POCs) approved by the FAA. You must notify Reservations at least 48-hours before your departure, and a special assistance coordinator will contact you before your flight to verify your device.


Requirements for traveling with an approved POC

Before you board, check in at the gate so an agent can:

  • Test that you can operate the POC and respond to its alarm
  • Explain the phases of the flight when the POC will be operable
  • Check your supply of fully charged batteries to power the POC no less than 150% for the duration of the flight and ground connection time (including unanticipated delays)

Additional requirements:

  • POC must fit underneath the seat in front of you
  • You can't sit in an emergency exit, bulkhead or any seat that blocks another passenger's aisle access if you have a POC inflight
  • You may use your POC while moving about the cabin as long as the "fasten seatbelt" sign is not illuminated

List of approved POC's

  • AirSep LifeStyle - RTCA sticker required
  • AirSep FreeStyle
  • AirSep Free Style 5
  • AirSep FOCUS
  • (Caire) SeQual eQuinox/Oxywell 4000*
  • Devilbiss iGO
  • GCE Zen-O
  • Inogen One
  • Inogen G2
  • Inogen One G3
  • Inogen One G4
  • Inova Labs - Lifechoice - (model number XYC100)
  • Inova Labs LifeChoice Activox
  • Invacare XPO2 (models XPO100 and XPO100B)
  • Invacare Platinum Mobile Concentrator (models POC1-100B and POC1-100BA)
  • Invacare SOLO2
  • Oxlife Independence
  • O2 Concepts Oxlife Independence
  • Oxus, Inc. RS-00400 POC
  • Precision Medical EasyPulse
  • Respironics Inc's EverGO
  • Respironics SimplyGo
  • Respironics SimplyGo Mini
  • SeQual Eclipse models 1, 2 and 3**
  • SeQual Eclipse 3 or 5 - 1000B*
  • SeQual SAROS**
  • Vbox Trooper

POCs you can’t use inflight

FAA Regulations prohibit the use and transportation of other personal oxygen units, including those that contain compressed or liquid oxygen because they are classified as hazardous materials.

POCs must be free of oil, grease or other petroleum products, in good condition, free from damage or other signs of excessive wear or abuse.

*Approved for use on American mainline aircraft. Approved on a case-by-case basis on Envoy aircraft.

**SeQual Eclipse (models 1000, 1000A, and 1000B) and SeQual Eclipse SAROS may not be used on Republic Airlines. These models are too large to fit under the seat for use on board the aircraft. These models may be transported in the cabin as assistive devices and stowed in the overhead compartments but cannot be used on board the aircraft.

Onboard power for medical devices

You’re required to bring any necessary, fully-charged batteries to power your medical devices throughout your flight. Don’t depend on the availability of a power outlet to support your device. If available, power outlets may be used for approved POCs and breast pumps. The use of onboard power might require a DC power adaptor



Delta Airlines
https://pro.delta.com/content/agency/us/en/products-and-services/special-services/onboard-medical-oxygen.html

Customers may use their own FAA approved POC onboard a Delta flight. To use a passenger owned POC, complete the steps below:

  • Reservations must be made and tickets issued prior to requesting the POC screening
  • Advance notice is required
  • Minimum of 48 hours for domestic travel (travel within the U.S. 50 or between the U.S. 50 and U.S. Virgin Islands or Puerto Rico)
  • Minimum of 72 hours for international travel 
  • Verify that the FAA approved portable oxygen concentrator supplier will have the FAA required 150% of battery time for the cumulative flight times. (Note that if your customer carries the POC on board but does not intend to use it while in flight they are still required to follow the FAA battery requirements. (See POC FAA Battery Requirements below.)

At least 48 hours prior to domestic travel 72 hours for international travel, have your  physician complete the Physician's Statement. Failure to submit the Physician Statement at least 48 hours prior to travel may result in delays or refusal to board.

You must bring the completed Physician's Statement  to the airport to confirm the need for in-flight oxygen and to verify the required flow rate.

Additional Considerations When Using a POC Onboard

  • Customers cannot be seated in an exit row or bulkhead seat if they intend to you use a POC.
  • The POC does not count toward carry-on baggage limit, but must meet the following conditions to be allowed on board: 
  • The battery should be removed and packaged separately if not in use
  • It should have a recessed battery terminal, and the packaged battery terminals should not contact any metal objects.

To accommodate an approved Portable Oxygen Concentrator during the flights, Delta needs:

  • Minimum of 48 hours for domestic travel (travel within the U.S. 50 or between the U.S. 50 and U.S. Virgin Islands or Puerto Rico)
  • Minimum of 72 hours for international travel

The minimum recommendations for arrival time are as follows:

  • Domestic Origination/Connection Station:  1 hr prior to departure
  • Hub or Gateway Origination Station: 2 hrs prior to departure
  • International Origination Station: 2 hrs prior to departure

Accepted POCs for Onboard Use

The following Portable Oxygen Concentrator (POC) units have been approved by the FAA and Delta for use onboard Delta, Delta Shuttle® and Delta Connection carriers.

  • AirSep FreeStyle
  • AirSep Focus
  • AirSep Freestyle 5
  • AirSep LifeStyle *
  • Delphi RS-00400 (EVO Central Air)
  • DeVilbiss Healthcare iGo
  • Inogen One
  • Inogen One G1
  • Inogen One G3
  • Inova Labs LifeChoice Activox
  • Invacare SOLO 2
  • Invacare XPO2
  • International Biophysics LifeChoice/ lnova Labs LifeChoice
  • Oxlife Independence Oxygen Concentrator
  • Oxus RS-00400
  • Oxywell 4000
  • Precision Medical EasyPulse
  • Resmed AirCurve 10V Auto w/Resmed Power Station II
  • Respironics EverGo
  • Respironics SimplyGo
  • Respironics Trilogy 100 Model RSP1054260
  • SeQual Eclipse¹
  • SeQual eQuinox (Model 4000)
  • SeQual SAROS¹
  • SeQual eQuinox
  • SeQual Oxywell
  • VBox Trooper

¹Note: These POCs may be transported on Shuttle America/Chautauqua but are no longer acceptable for use onboard the aircraft.

* The AirSep Lifestyle device must have a sticker affixed to the inside cover stating “RTCA/DO—1600 21 category M Compliant” to indicate that it has been modified for air travel. If the AirSep Lifestyle device does not have this sticker, it will not be accepted for use on board.

POC as Carry on and Checked Baggage

All other POC brands/units not permitted to be used during flight may be carried on or checked as baggage only under the following conditions:

  • The battery should be removed and packaged separately or
  • It should have a recessed battery terminal and the packaged battery terminals should not contact any metal objects.

Note: Passengers bringing a Portable Oxygen Concentrator onboard as a carry on item and NOT for use in-flight are not required to complete the Physician's statement to obtain screening/approval or to provide any other documentation.

POC Onboard Power Sources

Delta does not provide any onboard power sources for assistive devices. The customer is responsible for providing batteries with enough life to support the trip they are on. Empower, available on certain aircraft, is for charging laptops only.

POC FAA Battery Requirements

The FAA requires that a POC user must have 150% of their actual flight time in battery time, regardless of how long the user may choose to use the device as a carry-on item.

The appropriate number of batteries should be calculated using the manufacturer's estimate of the hours of battery life while the device is in use and the information provided in the physician's statement (e.g., flow rate for the POCs). The expected maximum flight duration is defined as the carrier's best estimate of the total duration of the flight from departure gate to arrival gate.



Frontier Airlines
https://www.flyfrontier.com/travel-information/special-services

Medical Oxygen Onboard

Cylinders of compressed or liquefied medical oxygen can't be accepted onboard or in checked baggage for any of our flights.

Certain carry-on Portable Oxygen Concentrators (POCs) are approved by the Federal Aviation Administration (FAA) and Frontier for use on board the aircraft.
Approved POCs

At this time, the only portable oxygen concentrators accepted and approved by the FAA for air transport and use onboard Frontier aircraft are:

  •     AirSep Focus
  •     AirSep FreeStyle
  •     AirSep FreeStyle 5
  •     AirSep LifeStyle
  •     Delphi RS-00400
  •     DeVilbiss iGo
  •     Inogen One G2
  •     Inogen One
  •     Inogen One G3
  •     Inova Labs LifeChoice Activox
  •     Inova Labs LifeChoice
  •     International Biophysics LifeChoice
  •     Invacare Solo 2
  •     Invacare XPO2/XPO100
  •     Oxlife Independence
  •     Oxus RS-00400
  •     Precision Medical EasyPulse
  •     Respironics EverGo
  •     Respironics Simply Go
  •     SeQual Eclipse
  •     SeQual eQuinox / Oxywell (Model 4000)
  •     VBOX Trooper


Note: While the SeQual SAROS (26.8” length x 4.375” diameter) is an FAA-approved device, the device exceeds acceptable carry-on baggage dimensions described in this program; therefore, it cannot be carried onboard. The SeQual SAROS may be checked without charge.

The signed medical statement may be on physician letterhead or on a prescription. The Portable Oxygen Concentrator Medical Authorization (form 30881) is available on www.FlyFrontier.com.

Note: A passenger may be responsible for expenses incurred by Frontier for such things as utilization of on-board emergency oxygen supplies or the diversion of a flight for medical attention in conjunction with items deemed the passenger's responsibility.

A few things to know about traveling with POCs

A POC is considered an assistive device and may be carried on the aircraft or checked without charge.  A POC may be carried onboard for use in the cabin or transported as checked baggage.

You should carry enough fully charged batteries to power the device throughout your entire journey including all ground time (between connections), the duration of the flight, and any unexpected delays. All batteries must be transported in carry-on baggage and packaged in a manner that protects them from physical damage and short circuits.

You should plan to bring a battery supply equal to at least 150% of scheduled flight time. More information regarding travel with batteries, is provided by the U.S. Department of Transportation.

Aircraft electrical outlets (plugs) are not available for use with any electronic device. Prior to traveling, passengers must complete the Portable Oxygen Concentrator Medical Authorization Form 30881 (PDF) or obtain a medical statement from their physician addressing the points on the Frontier Medical Authorization form.

You must provide the completed and signed Frontier Portable Oxygen Concentrator Medical Authorization Form or a medical statement at the airport. Customer service representatives and flight crews will ask to see the document prior to transport.

Other Respiratory Devices Onboard

Frontier allows the use of battery-powered respiratory devices (e.g., ventilator, respirator, CPAP machine) for use on board the aircraft. These devices must bear a sticker indicating they are approved for use on aircraft and meet FAA requirements.

A few things to know about traveling with respiratory devices


Hawaiian Airlines
https://www.hawaiianairlines.com/legal/domestic-contract-of-carriage/018-oxygen

PERSONAL OXYGEN CONCENTRATOR (POC)
Hawaiian Airlines (“HA”) allows the use of a Federal Aviation Administration (“FAA”) approved battery powered Portable Oxygen Concentrator (“POC”) in accordance with SFAR 106 and 14 CFR Part 382. The FAA requires that a POC bear a label with the following statement in red lettering: “The manufacture of this POC has determined that this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft.”

The FAA label requirements do not apply to the following POCs as they have been approved by the FAA for use on board an aircraft prior to May 24, 2016:

  •             AirSep Focus
  •             AirSep FreeStyle
  •             AirSep FreeStyle 5
  •             AirSep LifeStyle
  •             Delphi RS-00400
  •             DeVilbiss Healthcare iGo
  •             Inogen One
  •             Inogen One G2
  •             Inogen One G3
  •             Inova Labs LifeChoice
  •             Inova Labs LifeChoice Activox
  •             International Biophysics LifeChoice
  •             Invacare Solo2
  •             Invacare XPO2
  •             Oxlife Independence Oxygen Concentrator
  •             Oxus RS-00400
  •             Precision Medical EasyPulse
  •             Respironics EverGo
  •             Respironics SimplyGo
  •             SeQual Eclipse
  •             SeQual eQuinox Oxygen System (model 4000)
  •             SeQual Oxywell Oxygen System (model 4000)
  •             SeQual SAROS
  •             VBox Tropper Oxygen Concentrator

Customers may bring for use FAA approved POCs onboard HA aircraft provided the requirements in paragraph A2 are met:

  • Advance Notice Requirements:
  • 48-hours advance notice;
  • Check in up to one (1) hour prior to general check in time.

Documentation Requirements:

Passengers who intend to use the POC in flight must present to Hawaiian Airlines upon check in at the airport, a Physicians Statement (“Medical Certificate”) dated within ten (10) days of initial departure that states the following:

  • The passenger’s ability to travel; the passenger has the physical and cognitive ability to see, hear, and understand the device’s audio and visual cautions and warnings; And is able to, without assistance, to take the appropriate action in response to those cautions and warnings;
  • If the passenger is traveling with a Safety Assistant, the Safety Assistant would respond to the device, IF the guest cannot respond to the device’s audio and visual cautions and warnings to take the appropriate action in response to those cautions and warnings;
  • The passenger use of the POC is medically necessary and will be required during the flight;
  • The passenger understands that the POC is their responsibility; the airline is not responsible for the physical condition or care of the device; The airline is not responsible for providing batteries, on board power or any medical related equipment; The guest is capable of completing the flight safely without extraordinary medical assistance and has been advised by their treating medical health physician, to have ample charged batteries to power the POC for the length of the flight plus 50% to cover any unexpected delays, gate holds, diversions or cancellations;
  • The treating medical physicians has advised the guest they must ensure that the device is free of oil, grease, or other petroleum products, and is good condition and free of damage or other signs of excessive wear and abuse. Any verification of appropriate maintenance of the device must be provided by the guest upon request;
  • If the POC is medically necessary during all phases of flight, including taxi, take-off and landing
  • If the POC is medically necessary intermittently during the flight, but not during taxi, take-off or landing;
  • The oxygen flow rate setting in liters per minute (LPM)
  • If the oxygen is being used on a pulse flow or continuous flow
  • Treating medical health physician’s signature.

POC Battery Requirements:

  • 100 percent battery life plus 50 percent based on scheduled flight time;
  • All power outlets onboard the aircraft are prohibited from use to power and/or charge any respiratory assistive device.
  • Seating, Stowage and Inflight Requirements:
  • Passengers who require the use of a POC as an accommodation for air travel are prohibited from bulkhead, aisle and exit row seating;
  • During all phases of flight, the POC is prohibited from obstructing customer egress to aisles and exits;
  • During taxi, takeoff and landing, the POC must be properly stowed under the seat in front of the user or in the overhead bin;
  • Customer may use the POC while moving about the cabin as long as the "Fasten Seat Belt" sign is not illuminated;
  • If the POC is carried onboard and is not intended for use inflight, the battery source of the POC must be removed and packaged separately unless the unit has at least two (2) effective protective features to prevent accident operation.
  • The POC must not cause interference with the electrical, navigation or communication equipment on the aircraft on which the device is to be used.
  • The POC must be labeled by the manufacturer to reflect that it has been tested to meet applicable FAA requirements for medical portable electronic devices.
Restricted Items:
  • Personal Oxygen Systems (e.g. Bottles, Tanks, etc.) containing liquid oxygen, including transportation of the device in the cabin or as checked baggage;
  • The use of a satellite conserver in conjunction with the POC.
  • The use of humidifiers and/or air purifiers in conjunction with the POC or by itself.

            POCs and, their spare batteries, as well as carry cases, are considered by HA to be assistive devices and will not be counted toward the one carry-on baggage or personal item allowance. The Passenger who requires the POC as an accommodation for air travel may berequired to be assessed and cleared for prescreening or fit to fly evaluation.



JetBlue Airways
https://www.jetblue.com/at-the-airport/special-assistance/medical-conditions/

JetBlue accepts the following respiratory devices on-board the aircraft
  •     Portable Oxygen Concentrators (POC) Approved for Air Travel
  •     Continuous Positive Airway Pressure Machine (CPAP)
  •     Bilevel Positive Airway Pressure Machine (BiPAP or BPAP)
  •     Ventilator
  •     Respirator

Please note some of our aircraft have in-seat electrical power, but it is not suitable for respiratory devices.

Criteria for Traveling with Portable Oxygen Concentrators:

Your POC must have a manufacturer's label attached indicating it has been approved for use on aircraft. If no label is present, our Crew members will make every effort to verify that the device has been approved for air travel through our Business Partner.

The FAA no longer requires documentation from your physician to use your POC on the aircraft. It is up to you to understand the operation of the device. We recommend that you bring with you the manufacturers operating instructions or other written information provided by your healthcare professional regarding the use of your POC.

JetBlue may verify the following:

Whether the user is able to operate the device, recognize and respond appropriately to its alarms; and if not, that the user is traveling with a companion who is able to perform these functions.

The phases of the flight (taxi, takeoff, cruise, landing) during which use of the device is medically necessary.

The maximum flow rate corresponding to the pressure in the cabin under normal operating conditions. (Cabins are pressurized to an altitude of 8,000 feet.)

Battery and Seating Requirements

We require that all Customers traveling with a POC have an adequate supply of batteries to last 150% of the expected travel time. The extra batteries must be packaged in a way to prevent short circuiting.

Your POC may only be used in its battery operated mode. JetBlue Airways does not have on-board power suitable for operating personal medical devices.

In order to use your POC on-board the aircraft you must be seated in a seat that does not block the egress of another Customer. This often means you will need to be seated in a window seat.

The POC must be stowed completely underneath the seat in front of you during taxi, take-off, and landing.

When selecting your seat please keep in mind POC's may not be used at a bulkhead seat or emergency exit row seat.

A POC may be used in our MINT cabin, however, due to under the seat stowage restrictions, the POC must be stowed in the overhead compartment for taxi; take-off and landing. In addition, the lay flat feature of the seat will be forfeited in order to accommodate the use of the POC during flight.

On-board oxygen is not provided on JetBlue flights. If you need or may need oxygen during a flight, you are required to travel with a portable oxygen concentrator (POC). JetBlue does not allow the transport or use of compressed oxygen or oxygen generators due to the hazardous material classification.



Southwest Airlines
https://www.southwest.com/html/customer-service/unique-travel-needs/customers-with-disabilities-pol.html

Portable oxygen concentrators

Conditions that must be met in order to use an approved POC during flight:

The POC may only be used in its battery-operated mode. Southwest Airlines does not have electrical outlets onboard the aircraft for commercial product use.

The Customer must have a sufficient number of fully charged batteries to cover no less than 150% of the expected maximum flight duration, which is based on the scheduled flight time and factors such as weather conditions, traffic delays, and any other conditions that may delay travel. We recommend carrying at least one extra battery. Extra batteries must be packaged for carryon in a manner to prevent short circuit. Battery terminals must either be recessed or packaged so as to prevent contact with metal objects, including terminals of other batteries. Extra batteries must be carried on and cannot be inside of checked luggage.

A Customer may transport a POC that has not been approved for use inflight, but cannot use the device onboard. Although not required, we encourage Customers to bring documentation specifying that he/she will not need the device inflight. If a Customer is not planning on using a POC during the flight but our Employees have reason to believe that oxygen may be required to complete travel, additional medical documentation requirements may apply.

Portable Oxygen Concentrators (POC) may be brought onboard our flights in accordance with Federal Regulations 14 CFR Parts 121 and 382.

Effective August 22, 2016: POCs intended for use during flight must bear a label on the exterior of the device containing the following certification statement in red lettering, “The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft.” Additionally, the following POC models are approved for use during flight with or without a label:

  • AirSep Focus
  • Inogen One G3
  • Precision Medical EasyPulse
  • AirSep FreeStyle
  • Inova Labs LifeChoice
  • Respironics EverGo
  • AirSep LifeStyle
  • Inova Labs LifeChoice Activox
  • Respironics SimplyGo
  • AirSep FreeStyle 5
  • International Biophysics LifeChoice
  • SeQual Eclipse
  • Delphi RS-00400
  • Invacare SOLO2
  • SeQual eQuinox Oxygen System (model 4000)
  • DeVilbiss Healthcare iGo
  • Invacare XPO2
  • SeQual Oxywell Oxygen System (model 4000)
  • Inogen One
  • Oxlife Independence Oxygen Concentrator
  • SeQual SAROS
  • Inogen One G2
  • Oxus RS-00400
  • VBOX Trooper Oxygen Concentrator
  • These models are approved for use with either the current or former manufacturers’ name.
  • Making Reservations

Customers may indicate the intended use of a POC when booking travel via Southwest.com by using the “Add/Edit Disability Options” (situated on the Enter Traveler Info page). This can be done by clicking on the “Add/Edit Disability Options” link located in the Passenger details section.  After you have selected the applicable option(s), click “Continue.” If a reservation has already been created, Customers should click on the “FLIGHT | HOTEL | CAR” link located on the top of our home page. Then, select “Manage Reservations” from the “Flights” column, input the required information, and select “Continue.” From that page, click on the "Add/Edit” Disability Options link. Once the option(s) have been added , click “Continue” and the information will be saved to the reservation.

If the reservation is made by telephone or the Customer would like to advise us of their intended POC use by telephone, the Customer should inform our Customer Representative of the intended use of the POC and either note the model of POC to be used or verify that the POC includes the label described above. This can be done by calling 1-800-I-FLY-SWA (1-800-435-9792) prior to travel.

If booking through a travel agent, the Customer should call 1-800-I-FLY-SWA(1-800-435-9792)  after the reservation is made.

At the airport

The Customer using the approved POC must check with a Customer Service Agent and have their device verified. To do so, the Customer should arrive at the departure gate no less than 45 minutes prior to departure. If the Customer wishes to preboard, the Customer must then see a Customer Service Agent to receive a Preboarding Document (if he/she has not done so already).

Prior to boarding each flight associated with the Customer's itinerary, the Southwest Airlines Operations Agent will verify the POC model, phases of flight (taxi, takeoff, cruise, landing) during which the Customer intends to use the device, and number and packaging of batteries.

We strongly suggest that Customers using POCs in the aircraft board with the preboarding group. Note: Customers who do not make themselves available for preboarding in order to secure an aircraft seat that meets FAA safety requirements may be denied boarding or rebooked on an alternate flight to their destination in order to be seated appropriately. While we will make every attempt to accommodate a Customer using a POC who does not preboard, we will not delay the aircraft to reseat Customers.

On Board

In accordance with Federal Aviation Administration (FAA) Safety Regulations, the Customer using an approved POC must be seated in a seat closest to the window than any other Customer in that row. In many situations, the Customer using the approved POC must be seated in a window seat to comply with the Safety Regulations. Consistent with federal safety regulations, a POC that will be used inflight must be able to fit completely under a seat in a space that is 19” D x 11” H x 10.75” W.  (Some POCs must be positioned on its side in order to fit underneath out aircraft seats.)

Approved POCs that will be used during any phase of flight should be stowed completely underneath the seat in front of the Customer using the POC. As a result, most Customers using POCs may not be seated in the first row (bulkhead).

Pursuant to FAA Safety Regulations, a Customer using a POC may not occupy an emergency exit seat.

No maximum weight applies to POCs except in the following situations:

1. Any abnormally heavy item that appears to exceed the structural limitations of a designated carryon stowage area must be checked and carried in the cargo hold.

2. POCs that are not being used inflight that are placed in an overhead bin should not exceed the maximum placarded overhead bin weight limits.



Spirit Airlines
https://customersupport.spirit.com/hc/en-us/articles/202096766-Can-I-bring-my-Portable-Oxygen-Concentrator-on-board-

A Portable Oxygen Concentrator (POC) is a medical device that separates oxygen from other gasses in ambient air and dispenses this concentrated oxygen to the user.

NOTE: Spirit Airlines will not accept any personal oxygen systems containing liquid oxygen. Compressed oxygen and other gasses, e.g., in cylinders, canisters, tanks, are also NOT permitted for carriage. Spirit Airlines does not provide supplemental (medical) oxygen onboard.

If you plan on using your POC onboard, it must be FAA compliant.

In order to determine if a POC is FAA compliant, the device must meet ONE of the following requirements:

The POC must bear a permanent label on the exterior of the device containing the following certification statement in red lettering:

“The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft.”

OR

The POC must be on the Approved POC List below:

FAA Approved POC List
  • AirSep Focus
  • Inogen One G3
  • Precision Medical EasyPulse
  • AirSep FreeStyle
  • Inova Labs LifeChoice
  • Respironics EverGo
  • AirSep FreeStyle 5
  • Inova Labs LifeChoice Activox
  • Respironics SimplyGo
  • AirSep LifeStyle
  • International Biophysics LifeChoice
  • SeQual Eclipse
  • Delphi RS-00400
  • Invacare Solo2
  • SeQual eQuinox Oxygen System (model 4000)
  • DeVilbiss Healthcare iGo
  • Invacare XPO2
  • SeQual Oxywell Oxygen System (model 4000)
  • Inogen One
  • Oxlife Independence  Oxygen Concentrator
  • SeQual SAROS
  • Inogen One G2
  • Oxus RS-00400
  • VBox Trooper Oxygen Concentrator
Note: The acceptance requirements only apply to POCs that guests plan to use onboard the aircraft. If your POC does not display the permanent label or is not on the FAA approved list, it will not be accepted for use onboard, but may still be carried onboard. In this case, the device must meet Spirit’s carry-on size and weight requirements, or it must be transported as checked baggage.

A POC is considered an assistive device and are permitted free of charge in addition to the free baggage allowance. POCs may be carried onboard for use in the cabin or transported as checked luggage. We strongly suggest bringing the device onboard to prevent damage.

Aircraft electrical plugs are not available for use with any electronic device.  We encourage enough batteries to power your POC throughout the entire journey, including all ground time (between connections), the duration of the flight, and for any unexpected delays – generally enough battery power to last no less than 150% of the maximum flight duration.  

All batteries must be transported in carry-on baggage, and must be packed in a manner that protects them from physical damage and short-circuits. Spare lithium batteries must be individually protected from short circuit by: placement in the original retail packaging, insulating terminals by taping over exposed terminals, or by placing each battery in a separate plastic bag or protective pouch.

Batteries must be NON-SPILLABLE. Spirit will not accept spillable batteries.

guests may not sit in an exit row seat. Guests are generally assigned a window seat; however, the middle seat may be acceptable if no one is seated in the window seat. The aisle seat is acceptable if no one is seated in the window and middle seats.

Guests that must use a POC throughout the flight must stow the device under the seat in front of them during surface movement, take-off, and landing. The dimensions underneath our seats are 18 in. (l) x 16 in. (w) x 12 in. (h) and there are no weight restrictions for these devices.

It is recommended that the guest call Spirit Airlines Reservations at 801.401.2222, or add a POC to their reservation through our My Trips section, at least 48 hours before scheduled departure, to have it documented that the guest will be traveling with a POC.



United Airlines

Med Cert
https://www.united.com/web/en-US/content/travel/specialneeds/disabilities/oxygen-request-form.aspx

https://www.united.com/web/en-US/content/travel/specialneeds/disabilities/customer_oxygen.aspx

Portable oxygen concentrators

Generally, the Federal Aviation Administration (FAA) prohibits the use of personal oxygen units during flights because they contain compressed gas or liquid oxygen that is defined as hazardous material. However, the FAA has issued guidelines permitting the onboard use of certain portable oxygen concentrators (POCs).

POCs approved by the FAA may be carried and used on board United flights worldwide at no charge, in accordance with FAA regulations.

Note: When connecting to or from any other airline, including codeshare flights not operated by United or United Express®, the customer is responsible for notifying and making independent arrangements directly with the other airline. The current FAA authorization enables, but does not require, airlines to accept POCs. Some airlines may not accept them or may charge a fee. Please note that due to safety-related space limitations, not all United Express carriers permit use of oxygen concentrators and/or only accept specific types.

Customers wanting to use a POC on board must provide a minimum 48-hour advance notification to United. The Accessibility Desk at the United Customer Contact Center (1-800-228-2744) will help you determine whether the device you’re planning to use is FAA-approved and will provide guidance on the number of batteries you’ll need for your flight.

Currently, specific POCs approved by the FAA are:

  •     The AirSep "Focus," manufactured by the AirSep Corporation
  •     The AirSep "Freestyle," manufactured by the AirSep Corporation
  •     The AirSep "Freestyle 5," manufactured by the AirSep Corporation
  •     The AirSep "Lifestyle," manufactured by the AirSep Corporation
  •     Delphi Central Air, manufactured by Delphi Medical Systems
  •     DeVilbiss "iGo," manufactured by DeVilbiss
  •     Inogen One, manufactured by the Inogen Corporation
  •     Inogen One G2, manufactured by the Inogen Corporation
  •     Inogen One G3, manufactured by the Inogen Corporation
  •     Inova Labs "LifeChoice Activox," manufactured by Inova Labs
  •     International Biophysics "LifeChoice," manufactured by Inova Labs
  •     Invacare SOLO2, manufactured by Invacare Corporation
  •     Invacare XPO2, manufactured by Invacare Corporation
  •     OxLife "Independence," manufactured by OxLife Incorporated
  •     Precision Medical EasyPulse, manufactured by Precision Medical
  •     Respironics EverGo, manufactured by Respironics Inc.
  •     Respironics SimplyGo, manufactured by Respironics Inc.
  •     eQuinox (model 4000), manufactured by SeQual Technologies Inc.
  •     Oxywell (model 4000), manufactured by SeQual Technologies Inc.
  •     SeQual Eclipse, manufactured by SeQual Technologies Inc.
  •     SeQual SAROS, manufactured by SeQual Technologies Inc.
  •     Trooper, manufactured by VBOX Inc.
POC models that have a manufacturer's label stating in red lettering: "The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft" will be accepted. Other appropriately labeled POC brands and models may be carried in the cabin with the batteries removed if they meet United's carry-on size and weight requirements, or may be transported as checked baggage.

Please note that aircraft in-seat electrical power is available on a limited number of aircraft, and there is no guarantee that the in-seat power will be operative. Therefore, customers must have an ample supply of fully charged batteries for the full duration of their flight and any ground connection time where the POC will be used, plus three hours of extra battery time in case of any flight delays or other disruptions.

POCs are considered assistive devices and do not count toward carry-on baggage limits, whether or not they are used on board. They must be able to fit underneath the seat or in an overhead compartment. Some seating restrictions may be necessary to comply with certain FAA safety rules.

Customers wishing to use a POC on board must satisfy the following requirements prior to boarding the aircraft:
  • The customer must notify United that he or she is planning to use a POC on board the aircraft.
  • The customer must have a signed written Medical Certificate for POC Use. United suggests printing the Medical Certificate for POC Use available on this website.
  • The Medical Certificate for POC Use must:
  • State whether or not oxygen use is medically necessary for all or a portion of the flight(s) listed on the customer's itinerary.
  • Specify the maximum oxygen flow rate in liters per minute corresponding to the pressure in the cabin of the aircraft under normal operating conditions.
  • State that the expected total operating time (duration) of the POC extends the entire length of the flight plus three hours.
  • Be kept by the customer and provided upon request to United personnel at any time during travel.

The customer must ensure that he or she has ample batteries to power the POC for the duration of the flight, any ground connection time where the POC will be used, plus three additional hours to allow for unanticipated delays. United does not have electrical power available for customer use on all of its aircraft. In-seat electrical power is available on only a limited number of aircraft, and there is no guarantee that any available in-seat power will be operative. Flights operated by United Express do not have in-seat power.

The customer must ensure that all extra batteries are properly protected from short-circuiting by having recessed battery terminals or by packaging the batteries so they do not contact metal objects, including the terminals of other batteries.

Medical Certificate for POC Use

Customers wanting to use a POC on board should advise United when making reservations. Customers using a POC who make reservations with a travel agent or on the internet need to contact the United Customer Contact Center at least 48 hours in advance of travel to ensure that United has all of the necessary information and can assist the customer in meeting travel requirements. Failure to meet the requirements will result in denied use of the POC during travel. Customers in the U.S. or Canada can contact the Accessibility Desk directly at 1-800-228-2744.


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